Cancellation due to Covid-19
Special Flexibility Conditions:
Due to the global travel restrictions and uncertainty caused by the COVID-19 pandemic, we are offering new flexible conditions when booking or paying for your holiday. These Special Flexible Conditions are valid on all NEW bookings until further notice.
For NEW bookings:
- Never lose your money. Notify us in writing at least 30 days before your departure if unsure to go DUE TO COVID-19 travel restrictions. You will have the option to keep any monies paid toward the original booking as Trip Credit usable on a future trip departing until 31 December 2021.
- No change or penalty fees until 30 days prior to your departure date, including tour, tour date, destination and passenger name changes. If you wish to make a change with less than 30 days to your departure date, standard terms & conditions apply. If you change to a trip or departure that is more expensive than your original booking, you will need to cover the difference in price. If the trip or departure is less expensive than the original, a trip credit will be issued for the difference.
- The due date for the full payment is reduced to 30 days prior to the departure date, instead of 60 days.
BUCKET LIST GROUP – TRAVEL SAFE GUIDELINES
At BUCKET LIST GROUP TRAVEL we are closely monitoring government policy changes, Centers for Disease Control (CDC) guidelines, government mandates, and public health advancements and will continue to make changes as deemed necessary and appropriate to our protocols and procedures. Therefore, the information contained in this document is subject to change at any time. Compliance with all posted and below policies and protocols will be required to participate in a tour and applies to all guests.
Employee & Guest Health The health and safety of our employees and guests is our number one priority. We are pleased to announce our reopening plan beginning with phase one detailed below. Phase one will continue until further advice from the CDC and other relevant guidelines laid out by local authorities.
Employee & Guest Health Concerns Our employees have been given clear instructions on how to respond swiftly and report all presumed cases of COVID-19. We will be ready to provide support to our guests. Employees are instructed to stay home if they do not feel well and are instructed to contact management if a guest has a cough, shortness of breath, or other known symptoms of COVID-19. Guests who are exhibiting any of the symptoms of COVID-19 while on tour are instructed to immediately notify their tour guide.
Physical Distancing Guests will be advised to practice physical distancing by standing at least six feet away from other groups of people. Employees and guests will be reminded to refrain from touching their faces and to practice physical distancing whenever possible. Tour guides have been instructed to not handle guest’s cameras. Tour vehicles will have all center seats blocked in order to provide physical distancing while in the vehicle. We are limiting the number of people onboard each vehicle to provide our customers more personal space so there will be no need for the middle seat to be occupied (this is in effect until further notice). But if you’re traveling together, you can still sit together.
Before the Tour Begins At the beginning of each tour, all guests and guide will have their temperature checked using a non-contact forehead thermometer. Any guest showing symptoms of COVID-19 or have a temperature exceeding 100.0 Fahrenheit (ca. 38 °C) will not be permitted on tour. Guests who are aware that they have a condition that causes a fever should bring a letter from a doctor stating that the guest’s fever is caused by the said condition and the guest should have no other symptoms of COVID-19.
Camping Equipment (for camping tours only) All camping equipment will be sanitized using a hospital-grade fogger and sanitizer before the tour. Guests will be assigned the same camping equipment for the duration of the tour.
Hand Sanitizer Hand sanitizer will be readily available and free for guests to use throughout their tour.
Vehicles All tour vehicles will be sanitized before the tour using state-of-the-art UVA lamps. In addition, all community spaces on the tour vehicle will be additionally sanitized by the tour guide before the tour begins and during the tour whenever possible.
Disposable Face Masks It is highly encouraged to bring your own hand sanitizer and face covering, and to wear your face covering while traveling. If you forget your mask, one may be available for you while stocks last. All guests will be assigned (1) disposable facemask per day on tour while stocks last. Guests will be instructed to wear their face mask whenever they are in the tour vehicle. Please note that some parks and states are mandating that members of the public wear face coverings at all times when in public. Since these mandates are continuously being updated we encourage you to reach out to us close to your tour date for the latest mandates in each area of your tour.
Camping and Lodging Accommodations All hotels and campgrounds used are following sanitization protocols and procedures.
Food Kitty and Communal Meals Where Applicable Any tours that offer communally cooked/prepared meals will be altered in the short term. Included breakfasts and lunches will continue where applicable by providing individually wrapped items and disposable environmentally friendly cutlery. Any camping evening meals may be replaced with restaurant service at the guest’s expense. Due to these circumstances, local food kitty payments will be reduced and guests will be notified on a per tour basis.
Solo Tents and Solo Guest Rooms All solo travelers will be provided with their own solo tent if camping. Private hotel rooms are available for additional fees.